Privacy policy

This Privacy Policy outlines how www.kaaeris.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using the Site and purchasing our products, you agree to the terms of this Privacy Policy and consent to the collection, retention, analysis, use, and disclosure of your Personal Information as outlined below.

Scope and Consent

This Site is intended for users 18 years and older, who are in India. We do not knowingly collect information from individuals under 18 years old or those outside India. If we discover such information, we will delete it from our records.

Collecting Personal Information

1. Device Information:

   • Examples Collected: Web browser version, IP address, time zone, cookie data, pages viewed, and interaction with the Site.
   • Purpose: To optimize your experience on our Site and perform analytics on Site usage.
   • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

2. Order Information:

   • Examples Collected: Name, billing and shipping address, payment details, email, and phone number.
   • Purpose: To process orders, fulfill contracts, communicate with you, and for fraud screening.
   • Source: Collected directly from you.
   • Disclosure: Shared with WordPress, shipping partners, and payment gateways. We do not store sensitive payment information, which is managed by your chosen payment provider.

3. Customer Support Information:

   • Examples Collected: Personal attributes (e.g., skin type, gender, age).
   • Purpose: To provide personalized product recommendations.
   • Source: Collected directly from you.
   • Disclosure: Used internally and not shared with third parties.

Non-Personal Information

We collect non-personal data automatically through interactions with the Site, including URLs, browser types, IP addresses, and geographical locations. This information is used to analyze trends, administer the Site, and ensure compliance with legal requirements.

Sharing Personal Information

We share your Personal Information with service providers to fulfill services and contractual obligations. This includes:

• WordPress (Woocommerce): For online store management.
• Payment Gateways (e.g., Razorpay): For processing payments.
• Logistics Partners: For order fulfillment.

We may also share your information if required by law or to protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertising and marketing. Tools such as Google Analytics help us understand user behavior on the Site. You can opt-out of targeted advertising via settings on platforms like Facebook and Google or by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to offer products and services, process payments, fulfill orders, and update you on new offerings. We do not sell or transfer Personal Information to unaffiliated third parties unless explicitly stated or approved by you.

Cookies

Cookies are used to enhance your browsing experience by remembering your actions and preferences. You can manage cookies through your browser settings, but doing so may affect the Site’s functionality.

Information Security

We use physical, technical, and administrative measures to protect your information, including firewalls, SSL encryption, and access controls. However, no data transmission over the internet can be guaranteed as completely secure, and any transmission is at your own risk.

Third-Party Links

The Site may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

Consent to Contact

By using the Site, you authorize us to contact you via various communication methods for promotional and transactional purposes.

For further questions about our privacy practices or your data rights, please contact us at enquiry@kaaeris.com.